Welcome to NECHA Company Limited (“us”, “we”, or “our”) operates www.necha.africa (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to www.necha.africa, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
This policy complies with the laws of the United Republic of Tanzania, including the Personal Data Protection Act, 2022 and other applicable regulations.
Definitions
SERVICE means the www.necha.africa website operated by NECHA Company Limited.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
1. Information We Collect
We may collect and process the following types of personal data:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (handled via secure payment gateways)
b. Account Details
- Username and Password
- Order History
- Wishlist and Cart Contents
c. Technical Data
- IP Address
- Browser Type and Version
- Device Information
- Cookies and Usage Data
d. Optional Information
- Product Reviews and Ratings
- Survey Responses
- Customer Support Communications
2. How We Use Your Information
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
We use your personal data for the following purposes:
- To process and fulfill your orders
- To create and manage your account
- To communicate with you regarding purchases, updates, and promotions
- To improve our products, services, and user experience
- To comply with legal obligations and prevent fraud
- To deliver targeted marketing and advertisements (with your consent)
3. Sharing of Personal Information
We do not sell your personal information. However, we may share data with:
- Service providers (payment processors, logistics companies, IT support)
- Government authorities as required by law
- Marketing partners, only with your explicit consent
- Analytics services to improve our platform
All third parties are contractually obligated to maintain the confidentiality and security of your data.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
5. Your Rights
Under Tanzanian law, you have the right to:
- Access and review your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent for data processing (where applicable)
- Object to processing for direct marketing
- Lodge a complaint with the Personal Data Protection Commission
To exercise these rights, contact us at:
📧 info@necha.co.tz
đź“ž +255 784 45 54 39
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Remember user preferences
- Analyze usage patterns
You can manage or disable cookies through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to secure your data, including:
- SSL encryption
- Firewalls and secure servers
- Access controls and authentication
However, no internet-based system is 100% secure, and we cannot guarantee absolute protection.
8. International Data Transfers
As Necha operates in Tanzania, your data is stored and processed locally. If international transfers occur, they will be subject to safeguards in line with Tanzanian data protection laws.
9. Children’s Privacy
Necha does not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected, it will be promptly deleted.
10. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Necha Company Limited
P.O. Box 33183
Dar es Salaam, Tanzania
📧 info@necha.co.tz
đź“ž +255 784 45 54 39
